We are looking for a consultant-receiver of the EcoFlow service center to join our team.
Interaction with customers is not just an important part of business. It is the lifeblood of any company, and we believe in its quality. We are looking for a person who can speak different languages, understands the essence of service, and realizes that the reputation of our company depends on the quality of its work.
What needs to be done:
- Receiving calls and greeting customers.
- Advising clients on the estimated cost, configuration and other details of their requests.
- Maintaining documentation and preliminary execution of contracts for equipment maintenance.
- Supporting customers from the initial request to the delivery of finished products and subsequent control.
- Constant communication with engineers on the status of repairs and work.
- Delivery of repaired equipment to customers and control of warranty replacements.
- Maintaining reporting and related documentation.
Our expectations:
- Successful experience as a service center administrator or support specialist - from 2 years.
- Interest in working with machinery and electronics, as well as other technological solutions.
- Basic understanding of robotics and its functions.
- Confident knowledge of PC and MS Office.
- Knowledge of 1C for creating counterparties, invoicing and certificates of completion.
- English at the level of reading and understanding is an advantage.
- Customer focus and ability to work in a team.
- Analytical skills and decision-making ability.
- Openness, sociability and positive attitude to life.
Who we are.
An energetic and dedicated team of professionals united by a common goal to change the world through innovation. We value each employee and their contribution to the achievement of our goals and the success of the company. Here you will find colleagues who are ready to support and inspire you to reach new heights. We provide opportunities for professional and personal growth.
Our benefits are designed to make our employees' work more enjoyable and efficient:
- Comfortable and bright office space with all the usual necessities (equipped kitchens, tea/coffee, etc.).
- Official, motivating and timely financial rewards (salary).
- The ability to book your employees.
- Each new member of our team receives stylish branded clothing from the company.
- Corporate English language courses.
- Corporate access to a mental health program.
- Opportunity to learn to fly unmanned aerial vehicles.
- An exchange fund of EcoFlow stations created for corporate use by the company's employees.
- Discounts on the purchase of EcoFlow stations with the possibility of installments.
- Corporate meetings and events.
- Discounts on meals in the Business Park's canteen.
- Corporate staff transportation.
- Equipped shelter on the territory.
Working hours: our team works from 9:00 to 18:00 every day from Monday to Friday.
Workplace: a creative space near the Vasylkivska metro station, in a cozy, atmospheric Business Park (Holosiivskyi district). For convenience, employees use a shuttle bus to/from the Zvirynetska (Druzhby Narodiv) metro station.
If you feel that you are ready to become part of our team, full of openness and ideas, we are waiting for your resume.
