Due to the incredible relevance and growing needs of our industry, we invite a Technical Support Specialist L1 to join our team
What you will need to do:
- Fixing and processing requests from users by phone and service desk system.
- Diagnostics and troubleshooting of software problems.
- Installation and configuration of MS Windows, Ubuntu (basic setup).
- Maintenance of PCs and office equipment.
- Manage user accounts.
Our expectations:
- At least 1 year of experience in the same or similar position.
- Knowledge of Windows desktop operating systems at the administrator level.
- Understanding of networking principles: NAT, DHCP, DNS.
- Understanding of the work of mail protocols POP3, IMAP, SMTP, etc.
- Basic knowledge of Windows server, AD, DNS, Terminal Services.
- Experience in laying SCS, crimping patch cords.
- Strong practical and theoretical knowledge of PC hardware, networking technologies for small offices.
- Ability to remotely identify and fix PC problems.
- Punctuality.
- Ability and desire to learn.
Who we are.
We are an energetic and dedicated team of professionals united by a common goal to change the world through innovation. We value each employee and their contribution to the achievement of our goals and the success of the company. Here you will find colleagues who are ready to support and inspire you to reach new heights. We provide opportunities for professional and personal growth.
Our benefits are designed to make our employees' work more enjoyable and efficient:
- Comfortable and bright office space with all the usual necessities (equipped kitchens, tea/coffee, etc.).
- Official, motivating and timely financial rewards (salary).
- The ability to book your employees.
- Each new member of our team receives stylish branded clothing from the company.
- We provide all the necessary working equipment (laptop, phone, etc.).
- Corporate English courses.
- Opportunity to learn how to operate unmanned aerial vehicles.
- An exchange fund of EcoFlow stations created for corporate use by company employees.
- Discounts on the purchase of EcoFlow stations with the possibility of installments.
- Corporate meetings and events.
- Discounts on meals in the Business Park's canteen.
- Corporate staff transportation.
- Equipped shelter on the territory.
Working hours: our team works from 9:00 to 18:00 every day from Monday to Friday.
Workplace: a creative space near the Vasylkivska metro station, in a cozy, atmospheric Business Park (Holosiivskyi district). For convenience, employees use a shuttle bus (transportation) to/from the Zvirynetska (Druzhby Narodiv) metro station.
Join us, and together we will make big changes in the modern world of information technology.
